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SafeRegister · self-storage access integration

Self-storage access control, connected through SafeRegister.

SafeRegister is StoRegister's separately priced integration application. It coordinates approved software hand-offs between a StoRegister rental record and compatible third-party access-control systems for the exact facility, product and workflow confirmed in writing.

Where provider capability allows, scoped move-in, account-status and move-out events can request an access change and return a status for operator follow-up.

StoRegister supplies SafeRegister and the agreed software configuration. Gates, controllers, readers, installation, third-party licences, physical behaviour and field support remain with the selected access-control provider or the operator's appointed hardware partner.

Facility operator using a third-party access keypad while SafeRegister coordinates a scoped software hand-off
StoRegister record SafeRegister Provider system Scope and acceptance test required
Separate software applicationSafeRegister is priced separately from StoRegister plans
Facility-specific scopeprovider, version, hardware mapping and workflow recorded in writing
Acceptance-tested routenormal, rejection, delay, recovery and fallback paths are agreed
Hardware stays with the providergates, controllers, readers, installation and field support are separate

01 · Connected rental lifecycle

Keep access changes connected to the rental lifecycle.

SafeRegister coordinates the agreed software hand-off while StoRegister remains the operating record and the selected access-control provider remains responsible for its platform and physical hardware.

Move-in

Request mapped access at the agreed rental state.

When the confirmed trigger is reached, SafeRegister can request the scoped provider action for the mapped customer, unit and facility.

Account status

Coordinate only the permitted access change.

A supported, explicitly scoped account-status event can request a provider action without treating the payment record and physical hardware as the same system.

Move-out

Request access removal and retain the response.

The agreed rental-end event can request the mapped provider action and keep the returned status available for operational follow-up.

Exceptions

Make rejected, delayed and unavailable hand-offs actionable.

Each accepted status, retry, alert, reconciliation step and manual or physical fallback is defined before the facility depends on it.

Capability boundary: available events, timing, returned statuses and physical outcomes depend on the exact provider, product version, facility configuration and written implementation scope.

02 · Map the workflow boundary

Define what must happen before asking whether it can connect.

An access-control evaluation is stronger when it begins with a real operating event and ends with a named outcome, exception path and owner. Use this boundary model in discovery; the actual direction, payloads, statuses and timing depend on the selected provider and agreed configuration.

  1. 01
    Business event

    Identify the booking, contract, tenant, unit or operator event that should affect access.

  2. 02
    Integration hand-off

    Agree what StoRegister and the provider exchange, in which direction and at what point.

  3. 03
    Provider and hardware action

    Confirm the provider product, gate or Smart Box behaviour and the facility mapping it requires.

  4. 04
    Response and exception

    Define accepted, rejected, delayed and unavailable states, then assign retry, alert and fallback.

03 · Confirm compatibility

Turn “supported provider” into a facility-specific answer.

Supported gate, Smart Box and access-control workflows vary by country, provider capability, API and configuration requirements, and agreed scope. A compatibility decision needs all five gates below.

01

Country and facility

Where is the site, and which gates, entry points, levels or units are in scope?

02

Provider and version

Which provider product, controller, firmware, Smart Box and hardware version are installed?

03

Connection route

Is suitable provider capability available through an API or agreed configuration path?

04

Workflow and data

Which event, identifier, data direction, timing, response and access outcome are required?

05

Failure and ownership

Who monitors, retries, escalates, recovers and operates the fallback when a boundary fails?

Compatibility-review examples

Provider names create a compatibility review path, not universal support.

Nokē Smart Entry, PTI Security Systems / StorLogix Cloud, sedisto and Sensorberg One Access can enter a SafeRegister review. The CSI entry requires its exact legal provider and product identity first. Confirm the country, provider product and version, API or configuration route, controller, Smart Box and workflow for each facility.

Provider directory reviewed 23 July 2026

View the current integrations area
CSILegal entity and official product must be confirmed

Decision rule: do not mark an integration “confirmed” until provider, facility hardware, workflow, configuration, test evidence and ownership are documented in the agreed scope.

04 · Ask better questions

Make the access-control demonstration prove the hard parts.

Bring one normal scenario and several exceptions from your own operation. Record the answer, evidence, dependency and owner beside every question rather than accepting a general feature statement.

Trigger and timing

  • Which exact event requests an access change?
  • Is the hand-off immediate, scheduled or operator initiated?
  • What status proves the provider accepted it?

Data direction

  • What data moves from StoRegister to the provider?
  • What response or event returns, if any?
  • Which system is authoritative for each field?

Identity and mapping

  • How are tenants, users, units and entry points matched?
  • Who maintains Smart Box and facility mappings?
  • How are transfers or changed permissions handled?

Permissions and credentials

  • Which credentials, provider roles or API permissions are required?
  • Who rotates credentials and responds to expiry?
  • How is test access separated from live access?

Exceptions

  • What happens after rejection, timeout or duplicate input?
  • Which failures retry, alert or wait for an operator?
  • How is the final outcome reconciled?

Commercial scope

  • Which configuration and Smart Boxes are included?
  • What provider or hardware charges sit outside StoRegister?
  • Who owns later changes, testing and support?

05 · Implement, adopt and stabilise

Move from compatibility review to confident daily use.

Treat each facility as an implementation with explicit gates. A provider used at one site or in one market does not automatically establish the same scope elsewhere. StoRegister continues application guidance at the operator's pace after go-live; third-party hardware and provider support remain separate.

  1. 01
    Discover

    Inventory facilities, entry points, providers, versions, hardware, Smart Boxes, credentials and operating scenarios.

  2. 02
    Design the boundary

    Document triggers, identifiers, data direction, permissions, responses, timing, errors and system ownership.

  3. 03
    Configure safely

    Map the agreed facility and hardware scope, separate test and live settings, and record configuration owners.

  4. 04
    Prove acceptance

    Test the normal path, rejection, delay, provider unavailability, retry, reconciliation and manual or physical fallback.

  5. 05
    Go live with ownership

    Agree the rollout window, monitoring, escalation contacts, change process, support boundary and recovery checks.

  6. 06
    Stabilise and adopt

    Use on-demand StoRegister support requests and role-based guidance until authorised users can operate the agreed application workflow confidently.

Acceptance and adoption gate

No go-live until the operational owner can explain the normal path, the failure path and the fallback. After go-live, StoRegister accepts application-support requests 24/7 and continues guidance at the team's pace; provider field support follows the operator's separate provider agreement.

06 · Assign failure ownership

Decide who acts when the connection does not.

The exact failure behaviour depends on provider capability and implementation scope. Use this ownership table to turn that uncertainty into operational decisions before the site depends on the workflow. The roles below describe operational responsibility, not legal liability.

Failure and ownership questions to resolve before SafeRegister go-live
Boundary event Decision required before go-live Name an owner
Provider API or connection is unavailable Timeout, retry, alert, queueing and operational fallback Monitoring and escalation
Request is rejected or mapping is missing Reason visibility, correction path and reconciliation check Data and configuration
Credential or permission expires Rotation schedule, warning route and emergency replacement Provider administration
Gate, controller or Smart Box does not act Hardware diagnosis, provider escalation and physical fallback Facility operations
Systems show different outcomes Authoritative record, evidence, correction and closure criteria Reconciliation
Provider or facility configuration changes Impact review, regression tests, approval and release window Change management

07 · Published commercial terms

Published SafeRegister application pricing, with the hardware boundary visible.

SafeRegister remains separately priced from StoRegister plans. These charges cover the integration application and agreed software configuration. Access-control hardware, installation, third-party licences and field services remain outside StoRegister scope and are governed by the operator's agreements with its selected third parties.

Recurring

SafeRegister integration application

GBP50/ year

Per facility, for up to 100 rentable storage spaces (boxes)

  • Separately priced access-control integration application
  • Compatibility and workflow scope confirmed before setup

One-time setup

SafeRegister software configuration

GBP150one-time

For each connected Smart Box configured at a facility

  • Applies to the agreed SafeRegister connection and software setup
  • Does not include access-control hardware, installation, hardware licences or hardware support

Access-control questions

Direct answers, including the boundaries.

Use these answers to prepare a provider- and facility-specific SafeRegister discussion.

What is SafeRegister, and is it access-control hardware?

SafeRegister is a separately priced StoRegister integration application for self-storage access workflows. It coordinates only the provider, product, facility configuration and workflow confirmed in written scope. StoRegister supplies the SafeRegister software and agreed software configuration; it does not supply gates, controllers, readers, installation, third-party licences or field support.

Which access-control providers can enter a SafeRegister compatibility review?

Nokē Smart Entry, PTI Security Systems / StorLogix Cloud, sedisto and Sensorberg One Access are current compatibility-review starting points. CSI can enter the review only after its exact legal provider and product identity is confirmed. A provider name is not a guarantee for every country, version, controller, API route, Smart Box or workflow.

Can SafeRegister work with existing gates, controllers and readers?

Potentially, but only after a facility-specific review. The selected access-control provider must confirm the installed hardware, product version and available integration or configuration route. StoRegister then assesses the requested software hand-off. Existing hardware is not automatically compatible.

What can SafeRegister do at move-in, an account-status change or move-out?

Where provider capability and the written scope allow, an agreed StoRegister event can request a mapped access change and retain the provider response for operator follow-up. The exact trigger, direction, timing, accepted status, exception path and physical outcome must be tested for each facility.

Who installs and supports the access-control hardware?

The selected access-control provider or the operator's appointed hardware partner supplies and supports gates, controllers, readers, installation, hardware licences, physical behaviour and field service. StoRegister supplies the SafeRegister application and the agreed software configuration only.

What happens if the provider connection or access workflow fails?

The failure response is provider- and scope-specific, so it must be agreed before go-live. Define monitoring, rejection and timeout handling, retry rules, alerts, manual or physical fallback, escalation contacts, recovery checks and ownership for each boundary.

How much does SafeRegister cost?

SafeRegister is GBP 50 per year per facility for up to 100 rentable storage spaces (boxes). A one-time GBP 150 software configuration and setup fee applies for each connected Smart Box configured at a facility. A quote confirms quantities, applicable taxes, country availability and any third-party charges. Access-control hardware, installation, licences and field service are separate.

What does “Smart Box” mean in SafeRegister pricing?

On this page, Smart Box means the provider-side access controller or gateway identified in the agreed SafeRegister configuration. Provider terminology and hardware architecture can vary, so the quote must name the exact device and quantity. The published setup fee is GBP 150 once for each connected Smart Box configured at a facility.

How is SafeRegister compatibility confirmed before go-live?

StoRegister records the country and facility, exact provider product and version, connection route, workflow and data direction, hardware mapping, permissions, normal and failure tests, acceptance criteria, fallback and named operational owners. Compatibility is confirmed only for that written scope.

What should an operator prepare for a SafeRegister evaluation?

Prepare the country, facility and entry-point map, provider and product name, version, controllers or Smart Boxes, required move-in, account-status and move-out workflows, user roles, expected exceptions and fallback, and technical and operational contacts.

Bring your provider details

Get a facility-specific compatibility answer.

Share the country, provider, product version, hardware, Smart Boxes, required workflow and failure fallback. StoRegister can then assess compatibility and shape the discussion around an agreed scope.