Frequently Asked Questions

StoRegister can scope first-system implementation or migration from another platform. For a first system, we collect agreed business information, prepare initial data and configure selected applications and compatible integrations. For a move from another platform, we map, rehearse and reconcile an agreed supported data set, subject to source access, data quality, provider compatibility and acceptance. Both routes can include training, go-live readiness and paced adoption guidance for several months or, where agreed, up to one year. Scope, fees, responsibilities and the service endpoint are defined in the proposal and applicable agreement. Review the implementation and migration service.

Basic, Standard and Premium software plans are priced per facility, with capacity-based pricing and monthly or yearly billing. Enterprise scope is quoted individually. The Storage Calculator and SafeRegister have separate pricing. Review the pricing pages and confirm implementation, integrations and support in your proposal.

Assistance requests can be raised 24/7 after go-live. This means a request can be submitted at any time; it does not by itself promise an immediate response or resolution. Available channels, staffed coverage, response and resolution targets, priorities, fees, responsibilities and escalation routes are defined in the proposal and applicable agreement.

Single Sign On is a secured authentication process and it acts as a universal platform for Users to use one login credential to access multiple applications.

StoRegister manages all the User access via IAM (Identity and Access Management) platform, and we also integrated with external provides like Microsoft and Google.

StoRegister currently supports 20+ language namely., English, Norwegian, Swedish, Danish, Finnish, German, Spanish, Polish, Portuguese, Dutch, Italian, French, Hebrew, Arabic, Romanian, Slovak, Czech, Malay, Hindi, Urdu.

We integrate with Stripe include SEPA Payment, Nets, GoCardless. Netcash and HyperPay is our pipeline. We open to integrate with other payment solutions based on client's request.

The integration directory includes payment providers such as Stripe, GoCardless, Mollie, Lyra, Worldline, HyperPay and others. Availability depends on the country, provider, account, payment method and agreed configuration. Confirm the supported payment workflow for your operation before implementation.

SafeRegister is the separately priced StoRegister application that bridges approved workflows with supported access-control platforms. Nokē Smart Entry, PTI Security Systems / StorLogix, sedisto and Sensorberg One Access are compatibility-review starting points. CSI can enter that review only after its exact provider and product identity is confirmed. StoRegister supplies the SafeRegister software and agreed software configuration, not gates, controllers, readers or other access hardware. Hardware, installation, hardware licences and hardware support remain with the selected provider, and compatibility is confirmed for each provider and facility.

StoRegister supports configured CRM and accounting integration routes. Accounting partners can support country-specific e-invoicing workflows where available. Provider, country, product, data exchange, validation and responsibilities are confirmed for the agreed scope; an integration does not by itself guarantee regulatory compliance.

Open API provides documented routes for approved integrations, customer journeys and custom applications. API availability, fees, permissions, security requirements and testing are confirmed for the selected plan and agreed scope.

Yes. Sleek and Mini Store offer web and mobile experiences, including iOS and Android, according to the selected plan and configuration. Registered Sleek mobile user-device allowances and Mini Store mobile setup are described on the pricing page.